INTERCODEC | salesforce

Consulting & Implementation

Together, we can figure out how to accelerate, facilitate and automate everyday business processes of your company. We'll integrate the identified needs into Salesforce so that everything meets your expectations. Consultation is the most important step in the whole implementation.

Development & Integration

We can develop any application built on the Force.com, Heroku or MobileCaddy cloud platforms for your company. From applications directly integrated into Salesforce to applications that are outside and only use Salesforce as a database for retrieving or storing data.

Trainings & Workshops

We can prepare an individual training for your company so that your sales team understands the functioning of processes in Salesforce. It is important for us that each individual from your company can describe and explain the various functions by himself to his colleague.

Salesforce Administration

If your business already deployed Salesforce (eg. from your parent company) and you are not sure how to manage the system or how to present new functionality or how to meet user requirements, please contact us. We provide complex Salesforce administration service.

SALESFORCE IMPLEMENTATION PROCESS

Plan

- Salesforce platform introduction
- Creating a common vision
- Analysis of business processes
- Definition of CRM processes
- Organization of implementation team
- Definition of time plan
- Financial plan and licenses purchase

Develop

- Preparing data for migration into CRM
- Salesforce adjustments (fields, objects)
- Application of business processes to CRM
- Training of key users
- Integration of external systems
- Preparation of reporting
- Testing client solutions

Deploy

- Individual departments training
- Driving user adoption
- Open communication with users
- Creating Salesforce user manual
- Continuous support and administration of Salesforce
- Salesforce testing and subsequent modifications
- Further development of Salesforce

SALESFORCE PLATFORM

Sales

Salesforce Sales Cloud can bring a unique 360-degree view of your customers, leads and opportunities to your sales team. The ability to automate business processes will make your team more efficient and productive than ever before. If you suffer from poor data quality, Salesforce allows you to obtain publicly available information about your clients from sources like Facebook, Twitter, YouTube and Klout. And it's all in the cloud! You don't need to worry about your own hardware or software.
It’s the CRM you’ve been asking for. And some things we’ve been dreaming about.

Service

Salesforce Service Cloud will give your support team all possible tools to quickly resolve customer difficulties in all ways - phone, email, social networks, within applications or anywhere else. Salesforce cloud-based tools (Service Cloud, Desk.com) intended to support the client, are very flexible, intuitive and accessible from anywhere.
Support every customer. Anytime. Anywhere.

Marketing

Salesforce Marketing Cloud is the leading cloud platform focused on consumer behavior, digital marketing, sourcing of customer data and their analysis. With this tool, you will be able to reach potential customers in a much more personal way. Large degree of automation designed into the "customer journey" can help you be more productive and effective in communicating with customers through social networks, email or mobile applications.
The future of marketing is 1:1 customer journeys.

Communities

Salesforce Community Cloud represents a new way of involvment of community of customers, users, partners in joint communication on the topic. Community Cloud tool lets you build your own community page or application, which can then be used as a knowledge base for your product. Your customers can benefit not only from articles and information provided by you and your company, but also from articles written by the community.
Reimagine customer, partner, and employee engagement.

Contact us


INTERCODEC CZECH s.r.o.

Chotěšovská 680/1,
Praha - Letňany,
PSČ 190 00

Tel.: +420 720 575 755
E-mail: info@intercodec.cz

INTERCODEC CZECH s.r.o.

Chotěšovská 680/1,
Praha - Letňany,
PSČ 190 00

Tel.: +420 720 575 755
E-mail: info@intercodec.cz

Billing information

INTERCODEC CZECH s.r.o.
Chotěšovská 680/1,
Praha - Letňany,
PSČ 190 00

ID: 02582589
TAX ID: CZ02582589

Zapsaná u MS Praha, sp. zn. C 220990

Bank info: RB 7960550001 / 5500

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Copyright © INTERCODEC CZECH s.r.o., 2014 - 2017